+1 866 362 4246
Integrative Behavioral Health and Medicine, Inc (“IBHM,” “we,” “us,” or “our”) respects and is committed to protecting your privacy through compliance with this Privacy Policy. This Privacy Policy describes how IBHM collects, uses and shares information about you that we obtain through our website having URL https://www.ibhm.us or https://www.integrativebehavioral.com (the “Website”).
The practices described in this Privacy Policy are not applied to protected health information (“PHI”). This Privacy Policy shall be read along with the Terms & Conditions of this Website in order to get a better understanding.
Please read this policy carefully. By accessing or using our Website, you agree to this Privacy Policy.
We collect the information you provide directly to us through our Website when you do any of the following:
You choose to share your personal information with us to use our Website.
You request information from us.
You sign up for newsletters or our email list.
You make an inquiry.
You participate in a survey or promotion.
You otherwise contact or interact with us.
The information we collect from you may include personal information about you. Such “Personal Information” includes information that, whether alone or in combination with other information, can be used to identify an individual, such as first and last name, e-mail address, home address, telephone number, payment card information, or date of birth. Information that has been de-identified or encrypted such that it cannot be connected to an individual is not considered Personal Information for purposes of this Privacy Policy.
As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:
Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.
The information we collect automatically may include personal information, or we may maintain it or associate it with personal information we collect in other ways or receive from other third party websites and/or service providers. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:
Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.
The technologies we use for this automatic data collection may include:
Cookies, which are small text files that a web page server places on your hard drive. We collect information about your use of our Website through the use of “cookies.” The information collected by cookies helps us monitor the number of visitors to our Website. In addition, we utilize cookies to save your login information and enable certain features of our Website. However, it is worth noting that you can customize your browser settings in order to reject all cookies. Setting your web browser to reject all cookies may prevent you from using all portions of the site or enjoying its full functionality.
Web beacons are tiny graphic image files embedded in a web page or email that collect anonymous, non-personal information about your use of our Website. The information collected by web beacons allows us to monitor the number of people using our Website, as well as the number of people who are opening our emails, and for what purposes.
We may use third party website analytic services in connection with our Website. We use the information collected by such services to enhance usability on the Website. Such services do not collect personal information that you do not voluntarily enter into our Website, and they do not track your browsing habits across websites that do not use their services.
We use information that we collect about you or that you provide to us, including any personal information, to operate our Website and to deliver the content and services you request. In addition, we may use information about you for other lawful purposes, including:
Fulfilling your requests for products or services.
Offering products and services that may be of interest to you.
Customizing the content, advertising and services to your preferences.
Sending you solicitations, product announcements, and similar materials that may be of interest to you. However, you may “opt out” of receiving these materials by simply clicking on the “Unsubscribe” button at the bottom of such promotional emails sent by us.
Sending you certain e-mail messages critical to your use of the Services, such as system status updates or order confirmations. However, these messages contain important information, you may not be able to “opt out” of receiving such messages.
“Pre-populating” forms that are displayed for the purpose of collecting individual data by IBHM and/or its sponsors.
Billing, account maintenance, and record-keeping purposes.
Improving our customer service and service offerings.
In any other way we may describe when you provide the information.
For any other purpose with your consent.
In addition, we may collect and use information for analytic purposes, market research or marketing purposes, as allowed by applicable law. We may use and analyze the information we collect so that we can administer, support, improve and develop our business, which may include contacting you to notify you of our current or future services.
We may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to our Website or our services. Further, we might also use your information to let you know about other services we offer that may be of interest to you and we may contact you by mail, telephone or fax, as well as by email. We do collect anonymous and non-personal information about your use of our Website.
We may permit our agents, vendors, consultants, and other service providers to access information collected through our Website to carry out work and/or services on our behalf. This includes a third-party service provider that assists us with processing credit card or debit card payments when payments are made through our Website. These third party service providers are prohibited from using Personal Information obtained in this manner for any purpose(s) other than to provide the services we have engaged them to perform. We also may share your information:
To perform statistical analysis, send you email or postal mail, or provide customer support;
With our business partners, affiliates, and other third parties for purposes of sending their own marketing;
With our affiliates for internal business purposes;
If we are required to do so by law, regulation, or legal process, such as in response to a court order or subpoena;
To fulfill requests by government agencies, such as law enforcement authorities;
When we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual illegal activity; or
To enforce our policies, or protect rights, property, or safety.
We also may share your information in connection with, or during negotiations of, any proposed or actual merger, purchase, sale, or any other type of acquisition or business combination of all or any portion of our assets, or any transfer of all or a portion of our business to another company. We reserve the right to transfer any information we obtain through our Website in the event we sell or transfer all or a portion of our business or assets, including in the event of a merger, reorganization, or liquidation.
We are committed to protecting your privacy and do not share, sell, or disclose your personal information to third parties without your explicit consent, except when required by law. Your information remains confidential and is only used for the purposes you have authorized.
Opting Out of Text Messages
You may opt out of receiving text messages from IBHM at any time. To do so, simply reach out to our customer service team on 866 362 4246 or write to [email protected] to be removed from our text messaging list.
Consent and Opt-In
By providing your phone number and opting in to receive text messages, you agree to the collection and use of your personal information as outlined in this policy. We ensure that your consent is obtained clearly and explicitly, and we inform you of the types of messages you will receive.
Our Website may include hyperlinks to other websites, online locations, platforms, or services for your convenience and information. Such linked websites may be operated by third parties that are not owned or controlled by IBHM. They may use their own cookies, web beacons, and other tracking technologies to collect information about you, and they may solicit personal information directly from you. If you follow links from our Website to other websites, we encourage you to familiarize yourself with their privacy policies and terms of use. We are not responsible for the content or privacy practices of websites that we do not control.
With few exceptions, you are entitled on your request to be informed about the information we collect about you. You may contact us at [email protected] to request access to, correct or delete any personal information that you have provided to us. We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.
California’s “Shine the Light” law permits customers in California to request certain details about how certain types of their information are shared with third parties and, in some cases, affiliates, for those third parties’ and affiliates’ own direct marketing purposes. Under this law, a business must either provide California customers certain information upon request, or permit California customers to opt-in to, or opt-out of, this type of sharing.
We may elect to share certain information about you that we have collected through our Website with third parties for those third parties’ direct marketing purposes. If you are a California resident, you may request information about our compliance with this law by contacting us at [email protected] or by sending a letter to our headquarter’s address mentioned on our website. Requests must include “California Privacy Rights Request'' in the first line of the description and include your name, street address, city, state, and ZIP code. Please note that we are only required to respond to one request per customer each year, and we are not required to respond to requests made by means other than through the e-mail address or postal mail address listed here.
Our website is not intended for children under 16 years of age, and we do not intentionally collect or maintain data about children under 16 years unless such personal information is provided by a parent, legal guardian or authorized adult. If we learn that we have received any personal information from anyone who is not at least 16 years old, we will delete that information. However, we are committed to the health and safety of children under 16 years of age. In states that allow minors to request medical treatment without the consent of an adult, we may use information provided on this website by children under 16 years to assist them in accessing appropriate medical treatment.
We take reasonable measures to help protect personal information collected through our Website from loss, theft, misuse, and other unauthorized access, disclosure, alteration, or destruction. Nevertheless, transmission via the Internet is not completely secure and we cannot guarantee the security of your information collected through our Website.
We store all traffic data and review postings indefinitely, even after “deletion,” and may archive such information elsewhere. We will retain your personal information as long as your account is active or needed to provide you services. We will also retain your personal information as necessary to comply with legal obligations, resolve disputes and enforce our agreements. At any time, you may remove your personal information or instruct us to remove it, but you should be aware that it is not technologically possible to remove each and every record of the information you have provided to our Website from our servers.
We reserve the right to revise and reissue this Privacy Policy at any time. Any changes will be effective immediately upon posting of the revised Privacy Policy, and the new effective date will be listed at the top of this page. Subject to applicable law, your continued use of our Website indicates your consent to the terms of the posted Privacy Policy. We encourage you to periodically review this Privacy Policy.
If you have any questions about this Privacy Policy or any of the practices described herein, please contact us by email or postal mail below:
You can contact us by sending an email to following address
Email: [email protected] or [email protected]
Or by sending us a regular mail at
4546 El Camino Real Ste B7
Los Altos CA 94022